Marina Bay Sands Casino Games
Job no:496675
Work type:Full Time
Location:Marina Bay Sands
Categories:Various categories
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The only casino within the CityCenter complex is located at Aria. Its 150,000 sq ft (14,000 m 2 ) of gaming space includes slots, poker, table games, and a race and sports book. 20 The gaming machines are controlled and monitored by a 3,000 sq ft (280 m 2 ) data center and are changed to play the most popular games based on real-time data.
JOB SCOPE
Marina Bay Casino Singapore
Technical Functions
- Ongoing development and implementation of Slot and Table Games equipment Maintenance and Repair Processes and Customer Service Training.
- Complete all Technical activities in assigned areas, ensure provision of excellent customer service.
- Ensure adequate technical floor coverage in the gaming areas at all times.
- Ensure that Technical work space areas are kept clean.
- Ensure that every slot machine and table games equipment is in optimum operational condition.
- Participate in and assist with assignments and special projects as requested, ensuring efficiency and minimal downtime for the departments and the company.
- Relocate and or install equipment, ensuring fully functioning equipment within an acceptable time frame.
- Respond to service calls in a timely manner, ensuring that customer service standards are met.
- Handle customer technical complaints personally wherever possible, redirect to relevant authority where necessary.
- Recognize and acknowledge regular casino players.
Other Responsibilities
- Continually update personal knowledge of new products or equipment introduced to the slot and table games gaming industry.
- Maintain effective communication and information flow throughout the Technical Team and the operations team.
- Protect all assets of the Company at all times.
- Comply with and administer attendance guidelines and regulatory, Departmental and Company policies.
JOB REQUIREMENTS
- High School Degree, College Degree or equivalent in related field.
- Electronic gaming technical certification background is an advantage.
- A minimum of one year technical experience in slot or table games operations is preferred.
- Good understanding of all aspects and facets of Slot and Table games operation and experience with maintenance and repair of Electronic Table Games Equipment preferred.
- Basic understanding of electronics and an understanding of trouble shooting such electronics.
Marina Bay Sands Pool
You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.
Marina Bay Sands Resort
Advertised: Singapore Standard Time
Application close: